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Terms and Conditions

This contract describes the general terms and conditions of the TOT´S MACETAS website (hereinafter only "TERMS AND CONDITIONS") applicable to the use of the content, products and services offered through the website http://www.tots.mx / (hereinafter, "WEBSITE"), which belongs to the company (hereinafter. "TOT´S MACETAS") whose address is established in Jalisco, at the following address: Calle Nuez 221 Col. Comercial abastos, Zapopan Jalisco CP: 44530.

 

Any person who wishes to access, use the site or purchase the products and services or that are offered therein, may do so subject to these TERMS AND CONDITIONS, as well as the policy and principles incorporated in this document. In any case, any person who does not accept these terms must refrain from using the WEBSITE and / or acquiring the products and services that may be offered.

 

1. OBJECT.

The purpose of these TERMS AND CONDITIONS is to regulate the access and use of the WEBSITE as well as the conditions of purchase of products and services, understanding that by this any type of content, product or service that is available to the public generally within the domain
http://www.tots.mx/.

 

TOT'S MACETAS reserves the right to modify at any time and without prior notice, the presentation, the contents, the functionality, the products, the services, and the configuration that may be contained in the WEBSITE; In this sense, the USER acknowledges and accepts that 
TOT'S MACETAS at any time may interrupt, deactivate or cancel any of the elements that make up the WEBSITE or access to them.
 

In addition to the cost of the internet connection by virtue of the services that the USER has contracted with a telecommunications provider, part of the content or services offered on the site  http://www.tots.mx/ or, where appropriate, by third parties through the WEBSITE may be subject to prior contracting of the content, product or service, which case will be clearly specified and made available to the USER the general or particular conditions governing access to said content.
 

Access to the content and services provided through the WEBSITE will not require any subscription or registration.

The WEBSITE is directed exclusively to people who are of legal age; In this sense, TOT'S MACETAS declines any responsibility for the breach of this requirement.

 

The WEBSITE is aimed mainly at USERS who are residents of the Mexican Republic, therefore, TOT'S MACETAS does not ensure that the WEBSITE fully or partially complies with the legislation of other countries, in the same way that, if the USER resides or has your domicile established in another country and you decide to access or use the WEBSITE, you will do so at your own risk.

The USER is informed that TOT'S MACETAS may administer or manage the WEBSITE directly or through a third party, which does not modify in any way what is present in these TERMS AND CONDITIONS.

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2. USER.

Access to or use of the WEBSITE confers the condition of USER of the WEBSITE, which is why it is subject to these TERMS AND CONDITIONS, as well as their subsequent modifications, without prejudice to the application of the applicable legislation, therefore, They will be considered accepted from the moment the WEBSITE is accessed. Given the relevance of the foregoing, the USER is recommended to review the updates made to these TERMS AND CONDITIONS.

It is the responsibility of the USER to use the WEBSITE in accordance with the way it was designed, the use of any type of software that automates the interaction, download, purchase, registration or service provided through the WEBSITE is prohibited. In addition, the USER agrees to use the information, content or services offered through the WEBSITE in a lawful manner, without contravening the provisions of these TERMS AND CONDITIONS, morality or public order and will refrain from performing any act that may suppose an infringement of the rights of third parties or damage in any way the functioning of the WEBSITE.

The sole access to the WEBSITE does not imply a relationship of any kind between the OWNER and THE USER.

As it is a WEBSITE directed exclusively to persons of legal age, the USER declares that they are of legal age and have the necessary legal capacity to abide by these TERMS AND CONDITIONS.

 

 

 

3. ACCESS AND NAVIGATION ON THE WEBSITE.

TOT'S MACETAS does not guarantee in any way the continuity and availability of the contents, products or services offered through the WEBSITE, however, the OWNER will carry out the actions that, according to its possibilities, allow it to maintain the proper functioning of the WEBSITE, without this implying any responsibility for
TOT'S POTS.

 

TOT'S MACETAS is not responsible for any damages that may be caused by improper use of the WEBSITE. In no case will TOT'S MACETAS or the HOLDER be responsible for losses, damages or damages of any kind arising from the sole access or use of the WEBSITE.

 

 

4. PURCHASE CONDITIONS.

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1. You can only buy products:
 

(I) that are available for sale and whose details appear in the online store of the Website;

(II) with delivery in Mexico to the postal codes authorized by the logistics provider.

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2. The details of the products available for purchase (including their corresponding price) are specified in the online store of the Website. The latter will take all necessary and reasonable measures to ensure that all the details, descriptions and prices of the products that appear on the Website are correct when the information is included.

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3. The products listed on the Website are used for general information purposes about products marketed by TOT´S MACETAS and are offered on the page in the quantities available at the time the sale contract between TOT´S MACETAS and the buyer and with the characteristics of materials, sizes and colors visible on this page.

 

Four.  Due to the simultaneity of the operations linked to this medium, in the event that one or more of the products contained in your order will not be available, you will receive an email notification informing which products are not available. . In this case, you will have 2 (two) business days, from the date on which you have received this notification, to contact the customer service area, by email, in order to inform TOT'S MACETAS of your Choice between the following two options: (I) You may choose another product whose value is equal to or less than the sale value of the product you have purchased and for which you have been notified as not available, or (II) Leave the amount of the product as a credit balance for your next purchase.

 

 

5. PAYMENTS.

1.  You can pay with your bank card (credit or debit card), or by means of a deposit to the bank account provided by TOT'S MACETAS or with the payment system known as Paypal. The payment on your bank card will be made when the sale is formalized in terms of the applicable legislation. You can also make the payment by deposit in the places provided by the company.

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2. In order to send each order that is made, it is necessary for the client to verify the payment of this to TOT'S MACETAS within 24 hours of having placed the order. The client undertakes to inform and present proof of payment to the company by any means necessary before the agreed time, this in order to verify the payment of the order to the company in charge of sending the order. In the event that the client does not consistently verify the payment of the order then it will not be sent to him until the client verifies it.

 

 

 

6. SHIPPING.

1. Your order will be delivered to the address, within Mexican territory, as long as it is within the route of our shipping provider. Deliveries will be made only through third parties, so delivery times and days will be determined by the latter.

 

 

7. EXCHANGES AND RETURNS.

1. TOT'S MACETAS does not make money refunds, if for any reason the customer does not agree with the purchase or with the size that he bought, the product can be exchanged. Taking into account that the shipping costs are completely borne by the customer.  

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2. In the event that your order has been received with (I) an incorrect item; (II) an incorrect size or, (III) for not corresponding to the brand or specifications and other substantial elements under which it has been offered, except for quality claims, you can return the product as long as the following are met conditions and requirements: (I) the product remains new and unused and has not suffered an essential, irreparable and serious deterioration due to causes attributable to you; (II) the product is returned with original packaging, box and labels; (III) is within a period of 2 (two) calendar days, counted from the date you received the product, and (IV) you provide proof that the product was purchased on the Website;
 

3. In case of receiving damaged or defective products of origin or, in case the damage or defect of the product (as long as it is not attributable to you) is manifested during the 5 (five) days after the date of receipt of the order , you may obtain a product change or balance in favor, as long as the following conditions and requirements are met: (I) the product remains new and unused, and has not been altered by you; (II) that the product is presented in its original packaging, whether it is a box, wrapper, or any other in which it has been delivered, as well as the original labels must be attached in their original form, without detaching them, (III) is within a period of 5 (five) calendar days from the date you received the product, and (IV) you provide proof that the product was purchased on the Website.
 

4. In the event that a change has to be made, the cost of shipping from the customer to the company and, once the change is made, from the company to the customer is borne by the customer. In other words, the customer agrees to pay for the shipments in order to make the change.
 

5. To receive information from TOT´S MACETAS about the process of changes, please send an email to TOT´S MACETAS by that same will inform you about the origin or not of the change. Once you are informed about the origin of the return, TOT'S MACETAS will contact you to process the product exchange or the option of having a credit for your next purchase.

6. Returns are valid 2 business days after delivery, otherwise the return request will not be accepted.

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8. PRIVACY AND DATA PROTECTION POLICY.

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, the HOLDER undertakes to adopt the necessary measures that are within its reach to ensure the privacy of the personal data collected in a way that guarantees its security, its alteration, loss or unauthorized treatment is avoided.

 

In addition, in order to comply with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, all personal data that is collected through the WEBSITE will be treated in accordance with the principles of legality, quality, purpose, loyalty and responsibility. All processing of personal data will be subject to the consent of the owner. In any case, the use of financial or patrimonial data will require the express authorization of their owners, however, this may be given through the WEBSITE itself using the mechanisms used for that purpose, and in any case the greatest diligence and care will be given. to this type of data.

The processing of personal data will be limited to the fulfillment of the purposes set forth in the Privacy Notice, which is available at the following electronic address:  http://www.tots.mx/aviso-de-privacidad

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9. POLICY REGARDING INTELLECTUAL AND INDUSTRIAL PROPERTY.

TOT'S MACETAS by itself or as a transferee, is the owner of all the intellectual and industrial property rights of the WEBSITE, understood as the source code that makes its operation possible, as well as the images, audio files, video, logos , brands, color combinations, structures, design and other distinguishing elements. They will, therefore, be protected by Mexican legislation on intellectual and industrial property, as well as by applicable international treaties. Consequently, the reproduction, distribution or dissemination of the contents of the WEBSITE, for commercial purposes, in any medium and by any means, without the authorization of TOT'S MACETAS or its owner, is expressly prohibited.
 

The USER undertakes to respect the intellectual and industrial property rights of U-TOT'S MACETAS. However, in addition to being able to view the elements of the WEBSITE, you may print, copy or store them, as long as it is exclusively for your strictly personal use.

On the other hand, the USER will refrain from deleting, altering, or manipulating any element, file, or content of the WEBSITE, and for no reason will carry out acts tending to violate the security of the WEBSITE.

In the event that the USER or any third party considers any of the contents of the WEBSITE to be a violation of the rights of protection of industrial or intellectual property, they must immediately notify TOT'S MACETAS or its owner through the contact information available on the WEBSITE itself and / or through the following means:

Phone: 33-17-98-15-92

Email: hola@tots.mx

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10. APPLICABLE LEGISLATION AND JURISDICTION

TOT'S MACETAS reserves the right to file civil or criminal actions that it deems necessary for the improper use of the website, its contents, products or services, or for the breach of these.

 

TERMS AND CONDITIONS.

The relationship between the USER and TOT'S MACETAS will be governed by current legislation in Mexico, specifically in Jalisco. Should any controversy arise in relation to the interpretation and / or application of these TERMS AND CONDITIONS, the parties will submit to the ordinary jurisdiction of the corresponding courts in accordance with the law in the state of Jalisco.

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